TERMS & CONDITIONS


Please review the following terms and conditions carefully.

THIS TERMS OF SERVICE AGREEMENT (“AGREEMENT” OR “TERMS”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”, “YOUR”, OR “CUSTOMER”) AND GetNewToothbrush.com (“WE”, “GetNewToothbrush.com”, "GNTB", THE “COMPANY”), THE OWNER AND OPERATOR OF THE GetNewToothbrush.com WEBSITE (THE “SITE”). THIS AGREEMENT STATES THE TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THE SITE AND APPLICATION OF ALL SERVICES, FEATURES, GIFT CARDS, CREDITS AND RESOURCES AVAILABLE OR ENABLED VIA THE SITE, AND YOUR PURCHASE OF THE SUBSCRIPTION AND PRODUCTS SOLD THROUGH OUR SERVICES. BY ACCESSING AND USING ANY OF THE SERVICES, YOU ARE INDICATING THAT YOU ACCEPT, AND AGREE TO COMPLY WITH, THIS AGREEMENT. IF YOU DO NOT ACCEPT THIS AGREEMENT, YOU ARE NOT PERMITTED TO, AND YOU MUST NOT, ACCESS OR USE THE SERVICES OR PURCHASE PRODUCTS FROM, OR SUBSCRIPTION TO, GetNewToothbrush.com.

 

SALES OF PRODUCTS AND SUBSCRIPTION ARE FOR END-USERS ONLY:

GNTB sells Toothbrushes ("Products) to end-user customers who purchase monthly (1,2,3) subscription to receive the Products (“Subscription(s)”) only for their own personal, non-commercial use. You may not purchase Products or Memberships for further distribution or resale or for any other commercial or business purpose. The Subscription and all rights and privileges conferred are personal and non-transferable.

PERSONAL INFORMATION:

Customers agree to provide accurate, current, and complete information as required for the purchase of the Products and subscription. GNTB reserves the right to block further sales to Customers who provide false, inaccurate or incomplete data. Customer acknowledges that GNTB uses a third party payment processing service to process orders and bill fees to your credit, debit, or other Company accepted payment method (“Payment Method”).

 

COMPLAINTS:

Should you have any reason to complain, kindly note this needs to be done within thirty (30) days from the date of shipment by GNTB. Any complaints must be done through email here.

 

REFUNDS:

If you are dissatisfied with one of our Products for any reason, GNTB will refund the amount paid for your most recent month of service. Refund requests must be made directly to GNTB here. All refund requests must be made within thirty (30) days of the date of shipment by GNTB. GNTB is not liable for Products that are damaged or lost in transit to GNTB. Within 24h hours upon receipt of request, GNTB will credit the amount paid for the returned Product to the Payment Method you used to make the original purchase. Notwithstanding the foregoing, GNTB does not control when a specific credit card or payment method company processes a chargeback transaction. You are responsible for contacting your credit card or payment method company if you have questions about the status of the chargeback.

GNTB will not provide a refund for a request that is received by GNTB more than thirty (30) days after the date of original shipment. GNTB also does not provide a refund for returned Products that are damaged due to misuse, lack of care, mishandling, accident, abuse or other abnormal use. 

Upon reception of refund request, subscription will also be cancelled automatically.

AUTOMATIC FEE CHARGES:

SUBSCRIPTION RENEWAL FEES WILL BE AUTOMATICALLY CHARGED TO YOUR CARD ON FILE EACH MONTH, EVERY OTHER MONTH OR EVERY 3 MONTHS. GNTB will automatically renew your subscription on each monthly, bi-monthly or tri-monthly anniversary date of the subscription (depending on the subscription selections you made) and, as authorized by you by checking the box demonstrating your consent for automatic monthly, bi-monthly or tri-monthly renewal of your subscription during the sign-up process, we will charge your Payment Method with the applicable subscription fee and any sales or similar taxes that may be imposed on your subscription fee payments.

 

CANCELLATION:

You may cancel your subscription at any time here. Cancellation requests submitted in this manner (via your account page on the GNTB website) must be received at least one full calendar day prior to your next shipping date to avoid being charged for that shipment. Cancellation requests received after that shall take effect the following month. Cancellation requests received by GNTB through other channels may take up to five (5) days to process. If you have any problems, please email us here​. GNTB requires a reasonable amount of time to process your subscription cancellation request. 

SHIPPING AND PRODUCT ACCEPTANCE:

The shipment date will be determined according to whichever date is closer to the date of the Customer’s first purchase date. Shipping dates are estimates only. All shipments are sent Priority Mail or First-Class mail via the US Postal Service. The risk of loss and title for all Products purchased via the Site pass to the Customer upon delivery of the item to the carrier.

 

USE OF SITE:

In order to purchase the products and services using the payment method displayed on the Site, you must be 18 years of age or over. By using the Site, You confirm that you possess the legal authority to enter into the conditions of use for the Site, including instructing GNTB to collect any payments from a credit or debit card, and to use the Site in accordance with all terms and conditions. You confirm that all information supplied by you in using the Site is true and accurate.

 

CREDIT CARD PAYMENTS:

All payment transactions are handled by PAYPAL. Your credit/debit card and related personal details are collected by PAYPAL only in order to process your order.

You agree that you are responsible for all charges incurred by Your use of the Site, including all subscriptions. You expressly authorize GNTB and PAYPAL to charge the credit card provided by You or listed on Your account for any outstanding fees or costs due to GNTB. If the credit/debit card holder for subscription is not You, it will be Your responsibility to ensure that You have the card holder's consent before entering any related details, and that such details when entered are true.

 

PASSWORDS/LOGINS: 

Certain portions of the Site may be protected by passwords or require a login. If you have been given a password or other PIN for access to non-public areas of the Site, you are solely responsible for all activities occurring in connection with or originating from such password on PIN. You should take steps to protect the confidentiality of such password or PIN and notify GNTB immediately if you become aware of any disclosure, loss, theft or unauthorized use.

 

TRADEMARK NOTICE:

All trademarks and service marks used on the Site belong to GNTB, except third party trademarks and services marks, which are the property of their respective owners. You are not authorized to use any such trademarks without GNTB or their respective owners' prior written consent.

 

COPYRIGHT NOTICE:

All information, data, text, software, music, sound, photographs, graphics, audio, video, messages or other materials, whether publicly posted or privately transmitted, are the exclusive property of GNTB or its third party licensors, and are protected by international copyright laws and other intellectual property rights. You may download or print individual pages of the Site for Your personal use; provided that You do not modify or delete any of copyright and other proprietary notices on those pages.

 

AVAILABILITY OF SITE:

We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site or any products or services offered on the Site without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension, discontinuance or unavailability of the Site or any products or services offered on the Site.

 

MODIFICATIONS TO THE CONTENT AND PRODUCT AND SERVCE OFFERINGS ON THE SITE: 

We reserve the right to make changes or corrections, alter, suspend or discontinue any aspects of the Site or the content or the products or services available through the Site without prior notice. However, we will honor any existing subscription or provide a refund in the event of unavoidable cancellations.



 GNTB LIABILITY: 

The Customer accepts that GNTB will under no circumstances be held liable with respect to services or subscriptions the Customer has subscribed to. GNTB is not liable if and insofar as the Customer is able to claim for damages under an insurance policy such as liability insurance.

The Customer accepts that GNTB will under no circumstances be held liable with respect to shipping services.

GNTB accepts no responsibility for misuse of products or lack of supervision for underage children.

GNTB reserves the right to modify these terms and conditions at any time at its sole discretion by posting a change notice to this page.